KnownHost vs Namecheap
KnownHost and Namecheap compared on measured uptime, response time, pricing and features from our own tests. KnownHost scores higher overall.
By Jennifer T. · Updated
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Verdict
KnownHostWins overall
Managed cPanel hosting since 2006 on LiteSpeed and NVMe with stated cores and RAM, daily backups and three locations
The Phoenix registrar's cPanel hosting: three sites for $5.88 at renewal, a 30-day free trial and four data centers
KnownHost wins 4 of the six sub-scores and comes out ahead overall (7.4 vs 6.9).
How do the scores compare?
KnownHost leads on 4 sub-scores, Namecheap on 1. Higher is better.
Which one is faster and more reliable?
Which one costs less?
On renewal, Namecheap is cheaper ($5.88/mo vs $7.16/mo). Intro prices need the listed term.
What does each include?
| KnownHost | Namecheap | |
|---|---|---|
| Free domain | No | No |
| Free SSL | Every plan, every domain | 50 standard certificates for one year on every plan, installed automatically |
| Backups | Daily JetBackup with 2-day and 1-week retention on every plan; extended retention sold as an add-on | Twice a week on Stellar (restored by ticket); Stellar Plus and Business add AutoBackup with 6 daily, 3 weekly and 5 monthly copies |
| Free migration | Migration team copies files, databases and email and tests the site | cPanel-to-cPanel transfers free; manual migration case by case |
| Free CDN | No | Supersonic CDN with DDoS protection, for domains on Namecheap's hosting nameservers |
| Caching | LiteSpeed Web Server with LSCache on every plan; Redis and Memcached optional | No |
| Staging | No | No |
| SSH, Git and cron | Every plan, with current PHP versions | Not stated |
| Resource limits | CloudLinux isolation with 1, 2, 4 and 6 cores and 1, 2, 4 and 6 GB memory limits by plan | Not stated |
| Data center choice | Atlanta, Seattle or Amsterdam at checkout | Phoenix, Amsterdam, Singapore or Farnborough at checkout; moving an account later is a billing request |
| Uptime guarantee | The network page claims a 99.999% availability SLA and 99.99+% uptimes; the terms of service contain no uptime clause or credit schedule | 100% monthly on shared plans; one day of service added per hour of unscheduled downtime, up to one month, claimed by ticket within 10 days |
| Security | Imunify360 with real-time malware scanning and a web application firewall; Patchman optional on Basic and Standard, included above | Imunify360 (malware scanning, intrusion prevention, machine-learning firewall), KernelCare patching, account isolation, cPanel two-factor login |
| 5, 25 or unlimited mailboxes by plan, with webmail | Not stated | |
| Phone support | A US toll-free number on every page, with 24/7 ticket support | No |
| Windows hosting | No | No |
| SSH and languages | Not stated | Jailshell SSH, PHP, Perl, Python, Node.js and Ruby scripts |
| Website builder | Not stated | Sitejet AI website builder and an AI assistant for WordPress on every plan |
| Dedicated IP | Not stated | $4.00 a month add-on |