NameHero vs IONOS
NameHero and IONOS compared on measured uptime, response time, pricing and features from our own tests. NameHero scores higher overall.
By Jennifer T. · Updated
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Verdict
NameHeroWins overall
cPanel host since 2015 with NVMe, LiteSpeed and stated cores and RAM: cheap for three years, four times the price after
The former 1&1: unlimited sites and traffic from $8 a month at renewal, with a free domain and wildcard SSL
NameHero wins 4 of the six sub-scores and comes out ahead overall (7.3 vs 7.1).
How do the scores compare?
NameHero leads on 4 sub-scores, IONOS on 2. Higher is better.
Which one is faster and more reliable?
Which one costs less?
On renewal, NameHero is cheaper ($11.64/mo vs $14.00/mo). Intro prices need the listed term.
What does each include?
| NameHero | IONOS | |
|---|---|---|
| Free domain | Turbo Cloud and Business Cloud on a 24 or 36-month term; not on Starter or Plus | One domain free for the first year on every plan: .us, .ca, .com, .net, .org, .info, .me, .biz or .online |
| Free SSL | Free and auto-renewing SSL on every plan | One DV wildcard certificate on Essential, Starter and Plus; unlimited wildcard certificates on Ultimate |
| Backups | Nightly and weekly backups listed in the comparison table; HeroVault offsite backups with 30 days of retention cost $6.99 a month in the cart | Daily backup of storage and databases with data recovery, every plan |
| Free migration | Complimentary migrations by the Level III team | No |
| Free CDN | QUIC.cloud CDN listed in the comparison table | Starter, Plus and Ultimate; not on Essential |
| Caching | LiteSpeed web server with LiteSpeed Cache; the Turbo tier on the two upper plans | Server compression and HTTP/2 listed; no caching layer named on the plan page |
| Staging | No | No |
| Unlimited accounts; mailbox quota 1 GB on Starter, 2 GB on Plus, unlimited above; 50 or 350 emails an hour | 1, 2, 4 or 5 accounts of 2 GB by plan, with forwarding, webmail and anti-spam | |
| Guaranteed resources | Cores and RAM printed per plan, 1 and 1 GB up to 4 and 4 GB, on a partitioned cloud environment | Not stated |
| Data center choice | US (Lenexa, Kansas), London and Canada on the plan cards; the comparison table lists US for every plan | No |
| Uptime guarantee | No | 99.99% in the general terms, with a credit for the month proportional to the downtime, on request and at IONOS's discretion |
| SSH | Jailed SSH access listed in the comparison table | Not stated |
| Security | Security Shield on every plan; HeroGuard with premium SSL, malware scanning and monitoring costs $9.99 a month in the cart | Daily malware scanning (basic, or advanced with automatic removal on Ultimate), DDoS protection, geo-redundancy |
| Phone support | 1-855-984-6263, 9 AM to 5 PM Central per the about page; chat and tickets around the clock | 24/7, with a personal consultant |
| SSH, SFTP, WP-CLI and Git | Not stated | Every plan, with 200 SFTP accounts, Perl and Python |
| PHP versions | Not stated | 8.4, 8.3 and 8.2, with paid extended support for 5.6 and later |
| Resource limits | Not stated | CPU priority 1x, 3x, 5x and 10x by plan; 262,144 inodes on every plan; cron jobs 10, 25, 50 and 100 |
| Websites and traffic | Not stated | Unlimited websites and unlimited traffic on every plan; 5,000 subdomains |
| Windows hosting | Not stated | No |