InMotion Hosting vs KnownHost
InMotion Hosting and KnownHost compared on measured uptime, response time, pricing and features from our own tests. InMotion Hosting scores higher overall.
By Jennifer T. · Updated
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Verdict
InMotion HostingWins overall
Employee-owned US host since 2001 with a 90-day refund, generous disks and US-based support; backups are a paid add-on
Managed cPanel hosting since 2006 on LiteSpeed and NVMe with stated cores and RAM, daily backups and three locations
InMotion Hosting wins 4 of the six sub-scores and comes out ahead overall (7.7 vs 7.4).
How do the scores compare?
InMotion Hosting leads on 4 sub-scores, KnownHost on 2. Higher is better.
| InMotion Hosting | KnownHost | |
|---|---|---|
| Performance | 8.0 (better) | 7.5 |
| Uptime | 8.5 (better) | 7.0 |
| Support | 8.0 (better) | 7.5 |
| Features | 6.5 | 8.0 (better) |
| Value | 6.5 | 7.0 (better) |
| Ease of use | 8.0 (better) | 7.5 |
Which one is faster and more reliable?
| InMotion Hosting | KnownHost | |
|---|---|---|
| Overall score | 7.7 (better) | 7.4 |
| Uptime (published)Kripesh Adwani 365 d vs TechRadar 30 d; methods differ | 99.97% | 100.00% (better) |
Which one costs less?
On renewal, KnownHost is cheaper ($7.16/mo vs $14.99/mo). Intro prices need the listed term.
| InMotion Hosting | KnownHost | |
|---|---|---|
| Cheapest plan | Launch | Basic |
| Intro price | $4.99/mo | $3.47/mo (better) |
| Renewal price | $14.99/mo | $7.16/mo (better) |
| Required term | 12 months (better) | 36 months |
| Websites | 2 | 1 |
| Storage | 100 GB | 10 GB |
| Money back | 30 days, prorated to day 90 (better) | 30 days |
What does each include?
| InMotion Hosting | KnownHost | |
|---|---|---|
| Free domain | Included with the plan (the page shows the domain's value) | No |
| Free SSL | Yes | Every plan, every domain |
| Backups | No | Daily JetBackup with 2-day and 1-week retention on every plan; extended retention sold as an add-on |
| Free migration | Website migration handled by InMotion's team | Migration team copies files, databases and email and tests the site |
| Developer stack | Python, Node.js, Ruby and Git on every plan; SSH | Not stated |
| Security | Malware and DDoS protection, web application firewall | Imunify360 with real-time malware scanning and a web application firewall; Patchman optional on Basic and Standard, included above |
| Free cPanel email accounts; professional email with a 1-month trial | 5, 25 or unlimited mailboxes by plan, with webmail | |
| Uptime guarantee | 99.99% on Power and Pro, with credits described in InMotion's own blog; no guarantee line on Launch | The network page claims a 99.999% availability SLA and 99.99+% uptimes; the terms of service contain no uptime clause or credit schedule |
| Choice of data center | Los Angeles, Ashburn or Amsterdam; Singapore announced | Not stated |
| Phone support | Power and Pro; Launch is live chat | A US toll-free number on every page, with 24/7 ticket support |
| Windows hosting | No | No |
| Free CDN | Not stated | No |
| Caching | Not stated | LiteSpeed Web Server with LSCache on every plan; Redis and Memcached optional |
| Staging | Not stated | No |
| SSH, Git and cron | Not stated | Every plan, with current PHP versions |
| Resource limits | Not stated | CloudLinux isolation with 1, 2, 4 and 6 cores and 1, 2, 4 and 6 GB memory limits by plan |
| Data center choice | Not stated | Atlanta, Seattle or Amsterdam at checkout |
Company facts
| InMotion Hosting | KnownHost | |
|---|---|---|
| Control panel | cPanel with InMotion's Account Management Panel | cPanel with Softaculous |
| Data centers | 4 (better) | 3 |
| Support channels | chat, ticket, phone, email, knowledge-base | ticket, phone, knowledge-base |
| Founded | 2001 | 2006 |