HostArmada vs KnownHost
HostArmada and KnownHost compared on measured uptime, response time, pricing and features from our own tests. HostArmada scores higher overall.
By Jennifer T. · Updated
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Verdict
HostArmadaWins overall
cPanel host since 2019 with stated cores and RAM, 7 to 21 daily backups, nine locations and a 45-day refund
Managed cPanel hosting since 2006 on LiteSpeed and NVMe with stated cores and RAM, daily backups and three locations
HostArmada wins 2 of the six sub-scores and comes out ahead overall (7.7 vs 7.4).
How do the scores compare?
HostArmada leads on 2 sub-scores, KnownHost on 0. Higher is better.
| HostArmada | KnownHost | |
|---|---|---|
| Performance | 8.0 (better) | 7.5 |
| Uptime | 8.0 (better) | 7.0 |
| Support | 7.5 | 7.5 |
| Features | 8.0 | 8.0 |
| Value | 7.0 | 7.0 |
| Ease of use | 7.5 | 7.5 |
Which one is faster and more reliable?
| HostArmada | KnownHost | |
|---|---|---|
| Overall score | 7.7 (better) | 7.4 |
| Uptime (published)Kripesh Adwani 365 d vs TechRadar 30 d; methods differ | 99.99% | 100.00% (better) |
Which one costs less?
On renewal, KnownHost is cheaper ($7.16/mo vs $11.95/mo). Intro prices need the listed term.
| HostArmada | KnownHost | |
|---|---|---|
| Cheapest plan | Start Dock | Basic |
| Intro price | $2.15/mo (better) | $3.47/mo |
| Renewal price | $11.95/mo | $7.16/mo (better) |
| Required term | 12 months (better) | 36 months |
| Websites | 1 | 1 |
| Storage | 15 GB | 10 GB |
| Money back | 45 days (better) | 30 days |
What does each include?
| HostArmada | KnownHost | |
|---|---|---|
| Free domain | No | No |
| Free SSL | Sectigo certificates through cPanel AutoSSL for every domain | Every plan, every domain |
| Backups | Daily offsite backups, 7, 14 or 21 kept by plan; one full account copy is promised in the SLA; restores from cPanel | Daily JetBackup with 2-day and 1-week retention on every plan; extended retention sold as an add-on |
| Free migration | 1, 3 or 5 website transfers by plan | Migration team copies files, databases and email and tests the site |
| Free CDN | Cloudflare is supported; no bundled CDN | No |
| Caching | Static web server cache on Start Dock and Web Warp; static and dynamic caching with Memcached, APC and OPcache on Speed Reaper | LiteSpeed Web Server with LSCache on every plan; Redis and Memcached optional |
| Staging | No | No |
| SSH, Git, Node.js and Python | Every plan, with Perl, WP-CLI, Drush and Composer-style PHP frameworks listed | Not stated |
| PHP versions | 5.6 to 8.3 selectable per account | Not stated |
| Resource limits | Entry processes 20 / 30 / 50, average CPU per day 40% / 60% / 90%, I/O 5 to 6 MB/s, files 250,000 / 350,000 / 500,000 | CloudLinux isolation with 1, 2, 4 and 6 cores and 1, 2, 4 and 6 GB memory limits by plan |
| Data center choice | Nine locations on five continents, picked at checkout | Atlanta, Seattle or Amsterdam at checkout |
| Uptime guarantee | 99.9% per month with a credit of 10% of the monthly fee per hour of downtime, up to 100%, based on HostArmada's own records | The network page claims a 99.999% availability SLA and 99.99+% uptimes; the terms of service contain no uptime clause or credit schedule |
| Security | Network and web application firewalls, malware scanning and removal, CloudLinux with CageFS, brute-force protection, two-factor login for the client area | Imunify360 with real-time malware scanning and a web application firewall; Patchman optional on Basic and Standard, included above |
| Phone support | 24/7, a US number, with chat and tickets | A US toll-free number on every page, with 24/7 ticket support |
| Website builder | A third-party drag-and-drop builder inside cPanel | Not stated |
| Windows hosting | No | No |
| SSH, Git and cron | Not stated | Every plan, with current PHP versions |
| Not stated | 5, 25 or unlimited mailboxes by plan, with webmail |
Company facts
| HostArmada | KnownHost | |
|---|---|---|
| Control panel | cPanel with Softaculous, plus HostArmada's own client dashboard | cPanel with Softaculous |
| Data centers | 9 (better) | 3 |
| Support channels | chat, ticket, phone, email, knowledge-base | ticket, phone, knowledge-base |
| Founded | 2019 | 2006 |