There are so many factors to consider when choosing a web host for your site. You have to choose a hosting plan that offers the features you need. You have to make sure you find any hidden costs. You have to make sure the host you choose is reliable, and can support you when needed. You also have to consider the extras that may, or may not be included.
It's a tough decision. Here's whey we think that Host Idea is a great choice:
Better Support:
We keep mentioning support, and it's important enough to mention again. Our support team is really here to support our customers. Above and Beyond is our normal course of action. If you have questions, or need assistance with anything related to your web site (not just our web hosting) we'll do our best to help. We're fast and friendly, too!
Flexibility:
We believe that part of providing a better hosting service is being more responsive to our customer's needs. Our services and hosting plans aren't static. If there's something you need: a PHP addon, a perl module, a different setting, a certain script or software installed, a different billing date? Ask - we'll make it happen, even if it means hard work or changes on our part.
Added Services, No Added Cost:
Many hosts give a huge list of features with their packages, but it's what they don't list that can be more important. While Host Idea is in business to make money, we're not out to gouge you every time you need a hand. Here's some examples:
- What happens if you accidentally delete a file?
We'll restore it for free, even if it's been a few weeks.- What happens if you suddenly use more space or bandwidth?
We'll let you know, before you incur additional costs. We'll work with you to help your site grow.No Hidden Fees:
Any web host that claims to include everything in one low price, or to have no additional fees is probably not being entirely honest. No one can think of everything - and sometimes adding features can cost money.
Our hosting plans include a great many features and services at no added cost, but not everything. There are no "hidden fees" or "setup fees" for any feature mentioned on our web site unless specifically stated. Here's a list of addons that have an additional fee.
Maintenance & Upgrades:
We won't stick you on a server and forget about you. We consistently upgrade both our hardware and software to meet the needs of today's web sites. As better, faster hardware becomes available - we get it. As software with better features and fewer glitches is released - we make it available to you. We're doing more than just sitting around, collecting your money every month.
Have further questions? Feel free to contact our sales or support departments for help!
