PHP5 Now Available:  Upon request, PHP5 is now available to our hosting...
 SpamAssassin Upgraded:  SpamAssassin on all servers has been upgraded...
 PHP Version Updated:  PHP was updated on all servers to the current...

Have a support emergency? Our Support Team can be reached 24/7 via pager.  See the customer area for more info.

Customer support is a primary focus area at Host Idea.  Not only does our dedicated team provide technical support for your basic web hosting questions, we'll also help with web-related PC applications, assist with site design or strategy, and even install CGI and PHP scripts for you!  All you are left to worry about is creating a great web site.

Technical support is available to our web hosting customers through the following methods:

Self Help Tutorials
Graphical walkthroughs of our most frequently asked questions.

Support by E-Mail
All support e-mails are answered within 8 hours of receipt, however most are answered much more quickly.

Help Desk Ticket System
For the quickest response, we encourage you to use our ticket system. All support requests filed via the ticket system are answered within 2 hours.